Inbound Services

We use and deploy the most refined call processing and telecom. Our call routing feature allows the system to instantly scrutinize available agents and route calls to the most suitably skilled agents.

Our operating centers receive customer calls over dedicated international private leased circuits. We can handle calls relating to various products or processes across industries.

The range of services in the inbound call center services include:

Customer Service

  • Application / Claims processing
  • Subscription services
  • Billing queries, etc.

Sales And Order Fulfillment

  • Order taking
  • Sales closures
  • Up-selling and Cross-selling

Help Desk

  • Troubleshooting for products and services

Inquiry Service

  • Product information requests
  • Dealer locator service
  • ATM / POS locator services